Before Calling on Code
One thing we know about Colgate, WE HAVE A RAT PROBLEM. CIA gets emails about this subject on a daily basis. We are working on a resolution plan and we need your help in the meantime. One thing we need to keep in mind, Code Enforcement is doing a fine job and it's a difficult and frustrating job at times. Residents have the mindset that "if we don't see them, they must not be doing the job". Not true, CIA communicates with Code Enforcement all the time and one thing that continues to come up is REVENGE COMPLAINTS and MULTIPLE COMPLAINTS ON THE SAME ADDRESS.
Here's what I mean:
Lets say you forget to cut your grass for weeks and a neighbor reports you. You get mad and don't know for sure who this is but you decide to file a complaint on "your" suspect anyway - retaliation on you neighbor. Code Enforcement knows how to weed through these complaints and you would be surprised how many they get.
The next problems is folks calling in the same address every couple of days. Once a case is opened you must give the resident time to make the corrections. It is a process that must be followed. Anytime you file a complaint someone is dispatched to check it out....it's frustrating to get sent to an address you visited 2 days ago. These guys are busy so we need to make these complaints count.
What can you do to help?
1. Check the open complaints before you submit yours. Lets not double dip.
2. Make sure you know WHY the grass is not cut. The homeowner may not be able to cut the grass without help.
3. Make sure your details are clear and correct.
4 .CLICK HERE if you need to file a complaint.
5. Is there anything you can do to help?
This website is filled to the brim with information to help you navigate through Baltimore County.
If you wish to remain anonymous and want to file a code complaint regarding a neighbor please contact us!